Why NET
NET is a single-source, vendor-neutral services provider with a strong foundation of experience in the project management, installation and service of communication systems including audio visual (AV), video conferencing, POS, digital signage, IP video surveillance, VoIP and other technologies.
Our core value is in managing the unique skill sets and certifications of a broad array of service partners across the country, eliminating the need for your IT or other support staff to manage multiple service vendors and contracts. We are a multi-vendor solutions provider that delivers value by managing your technology projects seamlessly and completely from start to finish. As a natural extension of your team, NET can fully manage your installation, technical and support desk needs or can augment your existing Help Desk and network of installation and/or services partners.
Benefits
OEMS, distributors, resellers/VARs and end-users have a few options when it comes to offering remote and onsite technical service support. Companies can offer limited remote or onsite support, remote support only or offer complete end-to-end solutions. NET gives our customers the ability to offer a full range of integrated remote, onsite, logistical and ongoing solutions and services for all your geographically dispersed locations.
Our unique business model minimizes the administrative issues and high costs of managing multiple vendors servicing multiple technologies. Plus NET's managed service offerings include pre-bundled, response time service level agreements that offer fixed pricing options, giving you greater visibility and predictability of your operational and ongoing service and maintenance costs.
At NET, we provide complete vendor management, project management and logistical services so you can focus on your core business needs. With NET you'll realize cost-efficiencies in working with a single-source partner, consistent service levels, rapid response times, improved customer satisfaction and reduced IT operating costs all while freeing up your existing support staff.