Maintenance and Repair
In the retail, healthcare, hospitality environments and more, NET knows your critical technology systems are exactly that – critical. Our pre-bundled professionally managed (NETPro℠) service and maintenance packages ensure your communication systems remain up and running 24x7, 365 days a year. Our comprehensive, response-time service level agreements were created to fit your specific support needs, business goals and objectives.
Service Highlights
- Allows OEMs, distributors and resellers to generate ongoing, continuous revenue with improved customer satisfaction through increased system up-time
- Prepackaged plans fill in gaps in existing service and maintenance contracts
- Allows end-users, OEMs, distributors and resellers to move away from a break/fix, time and materials model to a more cost-effective, consistent and reliable service and maintenance model
- Rapid response times with consistent service levels
- Greater visibility into service issues from generation to resolution with NET’s real-time, web-based Vantage℠ portal
- One-source provider with single points of contact – no need to manage multiple vendors with multiple service contracts
Packages by Industry
NETPro AV
Whether you require complete, outsourced field support services or need a partner to augment your existing audio visual, telepresence and video conferencing support solutions, NET has you covered. More>>
NETPro Store
Small, mid- and large retail stores across the country turn to NET as their one-source technology services partner to remediate their structured cabling issues in a consistent, timely and professional manner. More>>