Distributors

Our Distributor Solutions Program is customized to each distributor’s continuous and ever-changing needs. Our expanded portfolio of service offerings coupled with our world-class National Customer Support Center (NCSC) and one of the largest networks of Certified Service Professionals in North America, ensures that the technology you sell is supported 24x7, 365 days a year.

Network Engineering Technologies (NET) provides comprehensive technology services and multi-platform hardware solutions that deliver value and added revenue streams to your current product sales offerings. Our diverse portfolio of professional  and managed service offerings include advanced project management services, remote troubleshooting and diagnostic support, installation services, training and ongoing support and maintenance.

Service Highlights

• Vendor-neutral, services only provider
• Single points of contact
• Scalable service delivery capabilities
• Seamless deployment and integration services across local, regional or national customer locations
• Consistent service levels across all sites
• Gain greater visibility into project status and service issues with NET’s real-time, web-based Vantage℠ portal
• Expand or augment your business model by leveraging NET’s support capabilities
• World-class NCSC is staffed 24x7, 365 days a year by multi-vendor technical support professionals
• Allows for new revenue streams through NET’s broad portfolio of services
• Tier 1 and Tier 2 Help Desk support. Customer calls can be answered by NET with your company’s name.
• Pre-bundled, productized service level agreements are easy to sell and may be represented as your own (private or white-labeled). Pre-packaged services can provide pricing for VAR re-selling.
• Marketing collateral support and sales training services