Customer Interface

Network Engineering Technologies (NET) provides end-to-end service and support solutions for customer-facing systems or technologies that provide a direct point of contact to customers. Our total support solutions include complete configuration, deployment, installation and ongoing service support designed to reduce system downtime, optimize your technology investment while increasing overall customer satisfaction.

Technologies Supported

• Point of Sale (POS) systems
• Traffic counters
• Kiosks
• Digital signage - LCDs, LED, plasmas, video walls

Service Highlights

• One source provider with single points of contact – no need to manage multiple vendors with multiple service contracts
• Vendor-neutral services provider
• Rapid response times and problem resolution with guaranteed emergency on site response times from 4 hours
• Extensive knowledge of customer-interface technology providers including NCR, ShopperTrak, Sony and IBM
• Gain greater visibility into project status and service issues with NET’s real-time, web-based Vantage℠ portal