"Our relationship with NET is very positive. Not only do the Tier 1 Service Desk professionals perform to expectations, they are continuously exceeding them by interfacing with our customers on the next higher level. In the end, NET does what they say they’ll do – it’s simple. It works."

– Director of Service and Support, large nationwide distribution company.

Audio Visual

NET is an industry-leading integrator and services-only provider of professionally outsourced audio visual (AV) solutions. NET serves as a premier, outsourced services arm to leading Original Equipment manufacturers (OEMs), distributors and VARs / resellers, providing partial to complete support of their audio visual, video conferencing and telepresence systems.

NET has worked alongside leading audio visual OEMs and other channel members to build and deliver comprehensive professional and managed AV service offerings that are scalable and customized to the channel's and their customers' exacting needs and requirements.

Benefits

  • Services-only, vendor-neutral provider - NET will  not compete with you on the sale of products and systems
  • One of the largest networks of skilled union and non-union AV trained and certified technicians, field engineers, programmers, electricians and networking specialists
  • Stringent partner identification and qualification processes ensure the highest standards of customer satisfaction and quality workmanship are met
  • Our network of Certified Service Professionals (CSPs) maintain industry standard certifications (CVE, CTS, CCNA) and are trained on ISDN, IP and most major video endpoint and multipoint hardware solutions
  • Avoid change management, cost overruns and schedule slippages with NET's proven project management methodology
  • Save significantly on travel and lodging costs with a pre-built, scalable US and Canadian installation and services arm
  • Single point of contact for all your support needs - never a need to contact multiple vendors, negotiate pricing, contracts and terms or ensure that insurance requirements have been met
  • Ensure customer satisfaction through defined sign-in and off procedures and checklists. NET can also contact your customer on your behalf to administer a satisfaction survey following the completion of an installation or service visit.

Room Types

  • Auditoriums 
  • Convention centers
  • Sports arenas
  • Other large venues

Technologies Supported

  • Audio & video conferencing systems
  • Digital signage
  • Display devices - video monitors, projection systems, flat panel plasma or LCD displays, video walls, CRTs
  • Paging systems
  • Audio systems - background music systems, speakers, microphones
  • Video equipment & peripherals - VCRs, DVDs, video document cameras, interactive whiteboards, scan convertors
  • Control systems
  • Environmental systems