Break/Fix

With over 2,000 NET-Certified^sm technicians in over 600 locations, NET offers complete nationwide coverage from coast to coast. NET-Certified technicians are available 24/7, 365 days a year offering dedicated customer service and technical support. NET can provide remote troubleshooting and monitoring services as well as Level 1 and 2 technical support.

Certified technicians are dispatched and can be onsite anywhere in the U.S. in 4 hours or less with many technicians onsite in 3 hours or less for mission-critical hardware emergencies. NET provides comprehensive onsite break/fix services for hardware in any volume. Customized preventive maintenance contracts and response time service level agreements (SLAs) are also available.