Managed Services

Customized preventive maintenance contracts and scalable response-time service level agreements (SLAs) for your IT infrastructure is available through NET. As a NET partner you’ll receive flexible, customized options that work for your business and your needs. From back-up Help Desk support to Level 1 and 2 technical support, NET ensures that your mission-critical issues are resolved as quickly as possible. We're there where you need us, when you need us, while providing the right technician for all your voice, data, video and wireless issues.

Features

Comprehensive
Flexible and customized to your needs
Preventive maintenance agreements – quarterly or other options available
Response-time SLAs – from 4 hour response times 24/7, 365 days a year for mission-critical issues to 24 hour or next day services
Single points of contact
Rapid response times nationwide
Highly trained and certified technicians